水疗礼仪

Spa etiquette

如何做水疗预约？

我们的水疗中心的预订可以直接致电3670联系CrassulaEco Spa，如果您在房间外，可致电+90 242 710 15 00.或者您可以来到CrassulaEco Spa Reception Desk。

我该怎么付款？

金额将被收取到您的房间帐户，以便您在离开酒店时支付。

什么是取消政策？

在您预约时，我们确实需要您的房间号码，否则您的预约将无法使用。因为Crassula Spa只有预约，您的预约是专门为您预留的时间。我们要求您承认并尊重我们的取消政策。如果您需要重新安排或取消约会，我们至少需要5小时通知。不到5小时通知将收取50％的服务费。

我的水疗服务应该什么时候到达？

请至少在您的第一个预定服务的开始时间前10-15分钟到达水疗中心。这样可以让您有时间办理登机手续，更改您的长袍和凉鞋，并完成健康历史调查表。

如果我迟到了怎么办？

到达迟到将限制您的水疗护理的时间，减少其效果和享受。由于您的服务是在特定时间保留的，您的待遇将在其设定时间结束，以便下一位客人不会受到任何影响，并且全额待遇价格将适用。

我按摩时应该穿什么？

在您的服务期间，您将永远专业地覆盖。您没有义务在您的长袍或服务期间穿任何东西。我们可以为您提供一次性使用的特殊单张。一些客人喜欢在按摩服务期间离开他们的内衣或穿泳衣。请随意做你最舒服的事情。

您的按摩是否符合健康保险？

大多数保险公司都包括按摩治疗，但请确认您的供应商，以确保一些保险公司开始接受按摩治疗。我们所有的按摩治疗师都已注册并获得执照许可。

我应该在桑拿浴室或蒸汽房里穿什么？

因为桑拿浴室和蒸汽区是专为您预留的，许多客人选择不穿桑拿浴室和蒸汽浴室。有些客人穿着长袍或裹在毛巾上。请随意做你最舒服的事情。

如果我怀孕了，我可以收到什么水疗服务？

预期的客人可以享受任何面部服务。一旦你安全进入你的妊娠中期，怀孕的客人可以接受产前按摩。我们建议您在预订任何水疗服务之前向您的医生查询。我们不会对预期的客人进行包装，热石服务或深层组织工作。

带孩子去水疗中心

由于水疗中心是一个成人区，我们尊重要求客人不要带孩子与他们一起服务。

How do I make a Spa Appointment? 

Reservations for our spa may be made by calling CrassulaEco Spa directly at 3670, , if you are outside of the room, you may call at + 90 242 710 15 00. Or you may come to CrassulaEco Spa Reception Desks.

How can I pay?

The amount will be charged to your room account so you can pay while you are leaving the Hotel.

What is the Cancellation Policy?

At the time of your reservation we do require your room number, otherwise your appointment cannot be taken. Because Crassula Spa is by appointment only, your appointment is time reserved exclusively for you. We request that you acknowledge and respect our cancellation policy. If you need to reschedule or cancel an appointment, we require a minimum of 5-hours notice. Less than 5 hours notice will result in a charge of 50% of services reserved.

What time should I arrive for my Spa Service(s)?

We kindly ask you to arrive at the spa at least 10-15 minutes prior to the start time of your first scheduled service. This will allow you time to check in at the desk, change into your robe and sandals and complete a Health History Questionnaire.

What if I am late?

Arriving late will limit the time for your spa treatment, lessening its effectiveness and your enjoyment. As your service was reserved at a specific time, your treatment will end at its set time so that the next guest is not inconvenienced and the full treatment price will apply.

What should I wear during my massage? 

During your service, you will be professionally draped at all times. You are not obliged to wear anything under your robe or during your service. We can serve you special slips for one use. Some guests prefer to leave their undergarments on or wear a bathing suit during massage services. Please feel free to do what feels most comfortable to you.

Are your massages covered by health insurance?

Most insurance companies cover massage therapy, but please check with your provider to verify since some insurance providers are beginning to cover massage treatments. All of our Massage Therapists are registered and licensed to practice.

What should I wear into the sauna or steam room ?

Because the sauna and steam areas are reserved exclusively for you, many guests choose to wear nothing into the sauna and steam rooms. Some guests wear their robes or wrap up in towels. Please feel free to do what feels most comfortable to you.

If I’m pregnant, what Spa services can I receive?

Expectant guests may enjoy any facial services. Once you are safely into your second trimester, pregnant guests may receive a prenatal massage. We recommend that you check with your physician before booking any Spa services. We will not perform wraps, hot stone services or deep tissue work on expectant guests.

Bringing Kids to the Spa

As the Spa is an adult area, we respectfully request that guests do not bring their children to services with them.

*Prices, services and hours are subject to change.